Personal service providers make regular visits to the home. These include: chiropodist, optician, dentist, hairdresser, local clergy, mobile library. Some make a charge which is payable directly to the service provider.
Our highly trained staff team benefit from continued training to ensure they have the skills required to provide an excellent standard of care that will enhance the lives of our service users. The Care Manager holds an NVQ Level 4 as well as a registered managers award. Training is extensive at Norton Lodge and meets all CQC requirements.